We now offer Free Shipping to 39 countries for all LED strip lights!

Help Center

FAQ

General

Where are you based out of?

How are you able to offer such low prices?

Lights

What does CRI mean?

What does Extended CRI mean?

What does TLCI mean?

What's the difference between your Indie and Pro LEDs?

Controllers

When will the Android/iPad app be available?

Shipping

How are orders shipped?

Where do you ship from?

What countries do you ship to?

How long will it take to receive my order?

Do you drop ship products?

Will I have to worry about customs?

Can you include my VAT and/or EORI numbers when shipping?

What countries do you offer Free Shipping to?

Why don't I see Free Shipping as an option at Checkout?